Help Center

Start here for setup, billing, API, and partnership questions.

Buy a proxy IP

Choose a country, confirm stock and pricing, then purchase from the dashboard.

Connect with VLESS, SOCKS5, or HTTP

Each IP includes multiple protocol credentials for browsers, clients, and scripts.

Use the Open API

Purchase, query, renew, and list IPs programmatically with bearer-token authentication.

Billing and renewals

Top up your balance, buy IPs by 30/60/90-day cycles, and renew before expiry.

Affiliate and agent program

Share a referral link, earn lifetime commission, or apply for an OEM agent platform.

Acceptable use

Use ProxBits for legitimate business workflows and avoid prohibited abuse or unlawful activity.

Need More Help?

If your question is not covered here, contact support with your account email, order number, and a short description of the issue.

Support email: support@proxbits.com

Common Questions

Which protocols are available after purchase?

Each supported IP includes VLESS, SOCKS5, and HTTP/HTTPS credentials so the same order can be used in browser tools, apps, and scripts.

How quickly are new IPs provisioned?

Orders are typically provisioned within 1-5 minutes after successful payment. The dashboard then shows the connection details and renewal status.

What information should I send to support?

Include your account email, the order number or IP ID involved, and a short note about the region, protocol, and time of the issue.