Privacy Policy

ProxBits (the "Platform" or "we") is operated by LveYou LLC, a Colorado limited liability company with a business address at 1500 N GRANT ST STE R, Denver, CO 80203, United States. We take your personal information seriously and adopt reasonable security measures to protect your data. This Privacy Policy explains how we collect, use, store, and protect your personal information, and the rights you have. Please read it carefully before using the Platform.

To provide our services, we may collect the following types of information:

(1) Registration data: when you create an account, we collect your email address as your account identifier and contact channel.

(2) Usage data: while you use the service, we may automatically collect technical data including but not limited to IP-use records, connection times, traffic statistics, protocol types used, and device info (operating system, browser type). This data is used to ensure service availability and to improve user experience.

(3) Payment data: when you top up, we record transaction amounts, timestamps, and payment channels. We do not directly store card numbers or other sensitive payment credentials — those are handled by third-party payment processors.

(4) Support communications: when you reach out by email or chat, we retain the conversation history so we can provide ongoing technical support.

We use the data we collect for the following purposes:

(1) Service delivery: allocating and managing proxy IP resources, processing your orders and top-ups.

(2) Account management: verifying identity, maintaining account security, and handling account-related issues.

(3) Experience improvement: analyzing service usage and trends to optimize platform features and performance.

(4) Security: detecting and preventing fraud, network attacks, and other security threats to protect the Platform and its users.

(5) Notifications: sending service-related notices (e.g. expiry reminders, maintenance announcements) and important policy changes.

We take your information security seriously and apply multiple technical and operational measures:

(1) Encrypted storage: user passwords are hashed with industry-standard algorithms; sensitive data is protected with SSL/TLS in transit and at rest.

(2) Access control: strict limits on who can access user data, based on least-privilege principles with full audit logging.

(3) Regular audits: we periodically run security assessments and penetration tests to detect and remediate vulnerabilities.

(4) Data backups: critical data is backed up regularly to prevent loss from system failures or disaster events.

The Platform uses cookies and similar technologies to improve your experience. Purposes include:

(1) Session management: keeping you signed in across pages.

(2) Preferences: remembering language preference and UI options for a more comfortable experience.

(3) Security verification: assisting with identity verification and preventing unauthorized access.

You can manage or block cookies via browser settings, but disabling some cookies may impact certain Platform features.

We do not sell your personal information to third parties. We may share information only under the following circumstances:

(1) Legal requirements: when required by law, legal process, or competent government authorities.

(2) Service providers: we may share necessary information with third-party partners providing payment processing, data analytics, etc. — but they are bound by strict data-protection obligations.

(3) Protecting rights: when necessary to protect the legitimate rights of the Platform, users, or the public.

Under applicable data-protection laws, you have the following rights regarding your personal information:

(1) Access: view the personal information we hold about you.

(2) Correction: request corrections or supplements if data is inaccurate or incomplete.

(3) Deletion: request deletion of your personal information within legal limits. Note that some data may be retained for a period after account deletion as required by law.

(4) Data portability: request your personal data in a common format.

To exercise any of these rights, please contact us via the channel at the end of this policy. We will process your request within a reasonable time.

The service is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you are a guardian and discover your child has provided us information without your consent, please contact us immediately — we will verify and delete the data promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on the Platform with a revised date. For material changes, we will notify you in advance via email or in-app notice. We recommend you check the policy periodically to stay informed.

If you have any questions, comments, or suggestions about this Privacy Policy, or need to exercise your data rights, please contact us via:

Operator: LveYou LLC

Business address: 1500 N GRANT ST STE R, Denver, CO 80203, United States

Email: privacy@proxbits.com

We will respond as quickly as possible. Thank you for trusting ProxBits.